Affected model seriesconsumer refrigerator display-code family
Quick answer
Temperature control / freezer too warm condition.
Model compatibility: GE reuses codes across series and model years, so CC may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
Temperature control / freezer too warm condition.
Signs
Symptoms you may notice
The appliance may run longer than expected.
The appliance may stop without completing the requested operation.
The code may appear immediately after power-up or when boards exchange data.
Food/cabinet/cavity temperature may be outside the set range.
Why it happens
Possible causes
A temperature sensor reporting an implausible value.
An electronic board that is not reading or exchanging data correctly.
Unstable power or an internal control fault after external wiring is verified.
An airflow, cooling, or heating problem that keeps temperature outside the expected range.
A stuck or shorted user-interface input.
Before you call
Safe checks you can make
These are simple, non-hazardous checks only. If anything is unclear, stop and contact a technician.
Use one controlled power reset; if the same code returns, avoid repeated resets that hide the failure pattern.
Confirm doors/lids close fully and that user-accessible vents are not blocked.
Allow for recovery after a large warm load or long door opening before judging a one-time temperature event.
Make sure no key or touch area is being held by an object.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your GE appliance?
Book a specialist visit for a clear estimate and approval before any repair.
You submit a request with your appliance model and symptom, we confirm an appointment window, and a technician performs an on-site diagnosis. You then receive a clear estimate and decide whether to proceed before any repair begins.
Yes. We provide an upfront estimate after diagnosis. No parts are ordered or installed until you approve the work, so there are no surprise charges.
Replacement parts are selected for the exact model and confirmed with you before ordering or installation.
Service areas are listed on the Locations page. Contact us with your ZIP code to confirm current coverage for your address.
Ready to get your GE appliance working again?
Book a repair online or call us — clear estimates and approval before any repair work begins.
