Affected model seriesFrench-door refrigerator service-diagnostic family
Quick answer
Condenser-fan feedback present while off.
Model compatibility: GE reuses codes across series and model years, so 0104 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
Condenser-fan feedback present while off.
Signs
Symptoms you may notice
Airflow may be weak or absent.
Temperature performance can worsen if airflow is lost.
The code may appear when the control commands the fan and does not see expected feedback.
The fan may surge, stop, or make unusual noise.
Why it happens
Possible causes
A blocked air path that changes the fan load.
Frost, debris, or a shifted part interfering with fan movement or airflow.
A control output/feedback-circuit problem.
A fan motor that cannot start or maintain target speed.
A damaged fan feedback wire or connector.
Before you call
Safe checks you can make
These are simple, non-hazardous checks only. If anything is unclear, stop and contact a technician.
Make sure user-accessible air vents are not blocked by food, lint, or stored items.
Listen for scraping, repeated starts, or a fan that never starts after the appliance is safely restarted.
Do not chip ice away from hidden fan assemblies with tools; forced defrosting can damage liners, wiring, or refrigerant tubing.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your GE appliance?
Book a specialist visit for a clear estimate and approval before any repair.
You submit a request with your appliance model and symptom, we confirm an appointment window, and a technician performs an on-site diagnosis. You then receive a clear estimate and decide whether to proceed before any repair begins.
Yes. We provide an upfront estimate after diagnosis. No parts are ordered or installed until you approve the work, so there are no surprise charges.
Replacement parts are selected for the exact model and confirmed with you before ordering or installation.
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Book a repair online or call us — clear estimates and approval before any repair work begins.
