Affected model seriesFrench-door refrigerator service-diagnostic family
Quick answer
Fresh-food icemaker: no water supply detected.
Model compatibility: GE reuses codes across series and model years, so 0604 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
Fresh-food icemaker: no water supply detected.
Signs
Symptoms you may notice
Water may not enter the mold when expected.
Filling may take unusually long.
Little or no water enters when requested.
Ice production may stop or become inconsistent.
Why it happens
Possible causes
A harness or control fault in the fill circuit.
A water valve that does not open or close correctly.
An icemaker thermistor, heater, motor, or position-feedback issue.
A flow/pressure sensing problem that misreports the water level.
A water-supply problem that prevents a normal harvest/fill sequence.
Before you call
Safe checks you can make
These are simple, non-hazardous checks only. If anything is unclear, stop and contact a technician.
Inspect accessible inlet hoses for kinks or crushing.
If the model uses removable inlet screens that the owner’s manual allows the user to inspect, check for obvious debris without dismantling the valve.
Confirm the household water valve is fully open.
Check that the ice bucket and user-removable parts are seated normally.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your GE appliance?
Book a specialist visit for a clear estimate and approval before any repair.
You submit a request with your appliance model and symptom, we confirm an appointment window, and a technician performs an on-site diagnosis. You then receive a clear estimate and decide whether to proceed before any repair begins.
Yes. We provide an upfront estimate after diagnosis. No parts are ordered or installed until you approve the work, so there are no surprise charges.
Replacement parts are selected for the exact model and confirmed with you before ordering or installation.
Service areas are listed on the Locations page. Contact us with your ZIP code to confirm current coverage for your address.
Ready to get your GE appliance working again?
Book a repair online or call us — clear estimates and approval before any repair work begins.