Affected model seriesFrench-door refrigerator service-diagnostic family
Quick answer
RFID board does not detect filter tag; check orientation.
Model compatibility: GE reuses codes across series and model years, so 0802 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
RFID board does not detect filter tag; check orientation.
Signs
Symptoms you may notice
A reset may clear the display temporarily but not the underlying electronic fault.
The appliance may stop without completing the requested operation.
Water/ice dispensing may stop or behave inconsistently.
The code can recur whenever the dispenser subsystem is used.
Why it happens
Possible causes
Unstable power or an internal control fault after external wiring is verified.
Moisture, residue, or damage at the keypad/touch interface.
A stuck or shorted user-interface input.
A loose door-board/dispenser-board harness connection.
A loose low-voltage harness or communication connector.
Before you call
Safe checks you can make
These are simple, non-hazardous checks only. If anything is unclear, stop and contact a technician.
Check that the dispenser paddle or button returns freely after being pressed.
Make sure no key or touch area is being held by an object.
Wipe the control surface dry if moisture or residue could be affecting touch inputs.
If the code involves a filter/RFID function, reseat the filter exactly as the model instructions specify.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
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