Affected model seriesGFW front-load washer service family
Quick answer
Drive motor / inverter-board failure family.
Model compatibility: GE reuses codes across series and model years, so 43 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
Drive motor / inverter-board failure family.
Signs
Symptoms you may notice
The control may lose feedback from the inverter.
The appliance may stop without completing the requested operation.
The basket, drum, or driven component may not start.
The fault can return as soon as the motor or pump is commanded on.
Why it happens
Possible causes
A main-control communication/output problem.
A stuck or shorted user-interface input.
A hall sensor, shifter, belt, hub, or drive component issue where used.
A motor or rotor that cannot start or maintain commanded speed.
A mechanically restricted basket, drum, pump, or drive system.
Before you call
Safe checks you can make
These are simple, non-hazardous checks only. If anything is unclear, stop and contact a technician.
Check for obvious mechanical overload or obstruction that can be inspected without removing protected covers.
Use one normal power reset only; a returning inverter-family code needs electrical diagnosis.
Reduce or redistribute the load if the fault appeared during spin/tumble and the appliance is not leaking or mechanically jammed.
Wipe the control surface dry if moisture or residue could be affecting touch inputs.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your GE appliance?
Book a specialist visit for a clear estimate and approval before any repair.
You submit a request with your appliance model and symptom, we confirm an appointment window, and a technician performs an on-site diagnosis. You then receive a clear estimate and decide whether to proceed before any repair begins.
Yes. We provide an upfront estimate after diagnosis. No parts are ordered or installed until you approve the work, so there are no surprise charges.
Replacement parts are selected for the exact model and confirmed with you before ordering or installation.
Service areas are listed on the Locations page. Contact us with your ZIP code to confirm current coverage for your address.
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